Changing Course
You are welcome to change course. All remaining fees will be transferred to the new course. A balancing charge will be made if the new course costs more. Please note: this does not apply to 1:1 Lessons, which must be booked as an additional course.
Refunds
Unused accommodation fees are refundable (1 week’s notice is required). However, no refund of tuition fees will be given if you leave the course early. You are not entitled to a refund for lessons missed due to absence or public holidays. Insurance fees are non-refundable. Tuition fees may be transferred to another course (except 1:1 Lessons) but not to any other service such as accommodation, airport transfers or exam registration fees.
Cancelling Your Course
If you cancel your course before the start date, your refund entitlement depends on various factors. These include how many days before the course start date you cancel, and whether a ‘cooling off’ period applies. Please see our Conditions page for more information.