Conditions – Junior Programmes

The conditions below are for individual student bookings. For conditions for groups, contact booking@lewis-school.co.uk. Please read the following terms and conditions carefully before booking your course. The Student’s statutory rights are not affected by the conditions below.

1) Acceptance of enrolment

Acceptance of enrolment, evidenced by confirmation of the Student’s booking, will constitute a legally binding agreement, governed by English Law, for the period specified on the enrolment form.

2) Payment

The enrolment fee of £65 is payable at the time of booking by all individual students. In addition, if the Student has booked residential accommodation, a non-refundable deposit of £40 per night is payable at the time of booking to confirm the place. All fees in respect of the services specified on the Application for Enrolment are due for payment in full 40 days before the starting date. If the enrolment is made less than 40 days before the starting date, then the fees are payable at the time of enrolment. Lewis School reserves the right not to provide such services in the event that all such fees have not been paid by the starting date. For payment by bank transfer, please contact us to receive our bank details. You must pay all bank charges. Please check with your bank when you make the transfer. It is essential that the student’s name and invoice number are clearly stated on the bank transfer documentation.

Please see How to Pay

3) Visas

It is the responsibility of the Student to arrange all necessary travel documents and visas and to have a valid passport. Where applicable, Lewis School will provide necessary documentation to enable students to apply for study visas. This is normally sent free of charge by email (in pdf format). If you require the original documentation, fees will apply.

4) Cancellation by the Student

i. During the 14-Day ‘Cooling Off’ Period

If the Student has booked their programme via email or the internet (a ‘distance contract’), they are entitled to a 14-day ‘cooling off’ period. During this ‘cooling-off’ period the Student may cancel their booking for any reason within 14 days and receive a refund of all fees minus any bank charges. If the Student cancels during the ‘cooling off’ period described above, the School wll refund the fees within 14 days of the date that the Student informs the School that they wish to cancel. However, if the Student has requested the School provides services during the cooling off period, the School is entitled to charge a reasonable sum for the services. For an English course, this will be based on the proportion of the tuition and accommodation the Student has used. The School can deduct this sum from any refund payable. Please note that accommodation cancellation terms apply – see condition 16. The School can deduct this sum from any refund payable.

ii. Outside the ‘Cooling Off’ Period

The Student may cancel their programme for whatever reason, but if the cancellation is outside the ‘cooling off’ period as described in 4i, or if no ‘cooling off’ period applies, they will be liable for the following proportion of the total package fees:

  • 15+ days before the start of the course – enrolment fee + residential deposit
  • 7-14 days before the start of the course – 50% plus enrolment fee + residential deposit
  • less than 7 days before the start of the course – 75% plus enrolment fee + residential deposit*
  • no refunds are given once the course has started

In the case of a refund, bank charges will apply.

*If the course is cancelled less than 7 days before the start date and homestay accommodation has been booked, one week’s accommodation will be charged.

5) Cancellation by the School

If the level of enrolments for specialist courses, such as Football Camp, does not reach the minimum number to operate the course viably, the School reserves the right to cancel the programme. In this case the School may offer an alternative programme. The student has the right to reject the alternative and instead receive a refund. The School reserves the right to cancel such a programme without any liability no later than 7 days prior to the course start date. At no point is the School liable for the Student’s travel costs, except for taxi transfers booked through the school.

6) Postponement

The Student may postpone their course start date by giving the School a minimum of 7 days’ notice. During a ‘cooling off’ period (see 3i), the Student may postpone at any time.

7) Insurance

The School strongly recommends the Student to have comprehensive medical, travel and personal insurance. The School strongly recommends the Student to have comprehensive medical, travel and personal insurance to cover you in case of accident or emergency. The School can arrange this.

For full details of the benefits and exclusions that apply to the policy are available, please download our Insurance Information Sheet.

If the Student has their own insurance, the School will ask for proof of the policy.

8) Health Declaration

Students / parents must report on their application form any mental or physical illness, allergy, disability or condition that may interfere with their ability to successfully finish their programme, that may impact the health or well-being of any other student or staff member, that may require monitoring, treatment or emergency intervention of any kind during the student’s anticipated period of enrolment. Lewis School reserves the right to reject an applicant or terminate a student’s enrolment in the programme if the student’s continued participation represents a risk to their own health and safety and well-being or to the health and safety and well-being of other students or staff. No refund will be given in this event and all costs of repatriation will be the responsibility of the parents/guardians.

9) Programme Changes

Programmes as outlined in Lewis School publicity are given in good faith. Lewis School reserves the right to make minor change to the printed activities programme due to weather conditions, sudden unavailability of the venue or transport or other circumstances beyond our control. Lewis School also reserves the right to change courses, venues, facilities and dates of programmes where circumstances beyond our control necessitate such changes. Additionally, if the level of enrolments does not reach the minimum number to operate a course viably, the School reserves the right to cancel the course no later than 7 days before the start date and offer an alternative course or refund in line with the course preferences stated on the booking form.

10) Prices

Lewis School has the right to change prices due to tax increases, government action or other events beyond our control.

11) Force Majeure

No compensation is payable if any aspect of the programme has to be changed or altered in any way due to circumstances beyond our control. This covers incidents such as war, terrorism, riot, natural or man-made disaster, pandemics, fire, adverse weather, technical problems, breakdowns, closure or congestion at airports or ports or industrial dispute.

12) Complaints Procedure

If there is a complaint regarding the standard of service provided, it must be submitted in writing to the Lewis School before the departure date. See the Complaints Policy on our School Policies page.

13) Damage and Misconduct

In the case of serious misconduct the student may be required to leave immediately without refund. The School will be the sole arbiter of what constitutes serious misconduct. All students, whether or not adjudged guilty of serious misconduct, will be required to pay for any damage caused. See the Discipline Policy on our School Policies page.

14) Attendance and Punctuality

Junior students are expected to attend all their lessons and activities and to arrive punctually. Failure to comply with this may result in expulsion without refund. See the Attendance & Lateness Policy on our School Policies page.

15) Lost Keys – Residential Accommodation

For any Students in residential accommodation who lose their key, a charge of £15-£25, depending on the centre, will be made.

16) Homestay Accommodation (Southampton & New Forest only)

It is our policy for junior students to share a twin room. This can be with a student of the same or different nationality according to your wishes. . The School keeps £10 per week (£15 per week during the summer centres) from the published homestay prices as a contribution towards the administrative costs. The balance is paid to the family. If the Student wishes to change or cancel their homestay accommodation after arrival, the School requires 1 week’s notice or payment in lieu.

17) Flight Information

You are required to provide flight details for the arrival and departure flights at least two weeks before the flight. For homestay students, out of consideration for the host, the School cannot accept arrivals at the homestay after 22.00 or departures from the homestay before 07.00. Before booking flights, please check the estimated transfer time on our Airport Transfer Fees document to ensure the flight time is suitable.

18) Unaccompanied Minors

If the student is under 16 and travelling by plane unaccompanied by an adult, it is your responsibility to check the airline’s regulations relating to ‘unaccompanied minors’. Different airlines have different policies and age limits for young persons. We can then ensure that we follow the correct procedures for your child’s arrival and departure. In some cases, extra costs may be incurred.

19) Airport Assistance Fee (Departures from UK Airports)

Many airline regulations require that children under 14 are checked in at the airport by an adult, who must accompany the child until one hour before departure from a UK airport. The School will arrange this service if the student is under 14 and taking a flight from the UK without an adult accompanying them. In this case, an airport assistance fee of £70 will be applied in addition to the taxi transfer fee.

20) Arrival & Departure Days

Sunday is the School’s arrival/departure day. If the Student arrives on any other days, activities and lessons missed cannot be recovered.

21) Liability

The Lewis School does not accept liability for accidents, loss or theft. You accept that due to the active nature of our programmes, there is a small inherent risk of injury. We will undertake all necessary risk assessments and provide the programmes in a safe environment. This does not negate your statutory rights.

22) Use of Images in Publicity Materials

On arrival, the Student will be asked whether they consent to photographs or video taken of them during lessons, activities or breaktimes being used in Lewis School publicity, including social media. If the Student is under 13, the School will request parental consent. Any images given to the school or its staff may be used in Lewis School publicity without charge to the School and without obligation to credit the owner of the image.

23) Data Protection

Privacy and data security are important to the Lewis School. Personal information will be held on a secure database and server on our premises and will not be shared with any third party other than where necessary. These include, but are not limited to, the Student’s homestay host where applicable, taxi company where applicable and relevant governing/accrediting bodies. All data processing and any sharing of data will be in accordance with the General Data Protection Regulation (GDPR).

Conditions updated October 2018

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