Book Your Course

We’re making a lovely new online booking form, but it’s not ready yet, so please use our downloadable forms for now.

Choose the relevant booking form below, complete it, and email it to us at study@lewis-school.co.uk.

Before you book your course, please make sure you have read and understood our Conditions and our How to Pay guide. You may also wish to read our School Policies. We look forward to welcoming you to the Lewis School!

Adult Booking Form 2017
Adult Booking Form 2018

Conditions

Conditions – Adult Courses

Please read the following conditions carefully before booking your course. Please also read our the Student Selection Policy on our School Policies page. We reserve the right to reject an application based on this policy.

1. Acceptance of Enrolment

Acceptance of enrolment, evidenced by confirmation of the Student’s booking, will constitute a legally binding agreement, governed by English Law, for the period specified on the enrolment form. Students’ statutory rights are not affected by the conditions below.

2. Payment

All fees in respect of services specified on the Application for Enrolment are due for payment in full 14 days before the starting date. The School reserves the right not to provide such services in the event that such fees have not been paid by the due date. The Student is responsible for all foreign and UK bank charges. Please note that bank transfers may take 5 to 6 working days to reach our account. Please allow for this. It is essential that the Student’s name and invoice number is clearly stated on the bank transfer documentation.

Please contact us to receive our bank details.

A 2% surcharge will apply to all credit card transactions. Surcharges do not apply to debit card transactions.

For more information, see How to Pay.

3. Cancellation by the Student

i. During the 14-Day ‘Cooling Off’ Period

If the Student has booked their programme via email or the internet (a ‘distance contract’), they are entitled to a 14-day ‘cooling off’ period. During this ‘cooling-off’ period the Student may cancel their booking for any reason within 14 days and receive a refund of all fees minus any bank charges. If the Student cancels during the ‘cooling off’ period described above, the School will refund the fees within 14 days of the date that the Student informs the School that they wish to cancel. However, if the Student has requested the School provides services during the cooling off period, the School is entitled to charge a reasonable sum for the services. For an English course, this will be based on the proportion of the Course the Student has undertaken and the overall cost of the Course. The School can deduct this sum from any refund payable.

ii. Outside the ‘Cooling Off’ Period

The Student may cancel their programme for whatever reason, but if the cancellation is outside the ‘cooling off’ period as described in 3i, or if a ‘cooling off’ period does not apply, they will be liable for the following proportion of the total tuition fees:
• 15+ days before the start of the course – enrolment fee only
• 7-14 days before the start of the course – 50% plus enrolment fee
• less than 7 days before the start of the course – 75% plus enrolment fee
• no refunds are given once the course has started
In the case of cancellation less than 7 days before the start date, 1 week’s accommodation will be charged (if applicable). In the case of a refund, bank charges will apply.

4. Cancellation by the School

If the level of enrolments does not reach the minimum number to operate a course viably the School reserves the right to cancel the programme. In this case the School may offer an alternative programme. The student has the right to reject the alternative and instead receive a refund. The School reserves the right to cancel a programme without any liability no later than 28 days prior to the course start date. Therefore, the School advises the Student not to book travel until at least 28 days before their booked programme’s start date. At no point is the School liable for the Student’s travel costs, except for taxi transfers booked through the school.

5. Postponement

The Student may postpone their course start date by giving the School a minimum of 7 days’ notice. During a ‘cooling off’ period (see 3i), the Student may postpone at any time.

6. Refunds

No refund of tuition fees will be given if the Student leaves the course early. The Student is not entitled to a refund for lessons missed due to absence or public holidays. Tuition fees may be transferred to another course (see condition 12) but not may not be transferred to any other service such as accommodation, airport transfers or exam registration fees. Insurance fees are non-refundable. Unused accommodation fees are refundable.

7. Personal Information

Students must show their passport or national ID card, which the School will keep a copy of. Students are also required to provide the School with full and accurate contact details and it is the Student’s responsibility to inform the School of any changes to contact details.

8. Christmas / New Year Closure

The School will be closed for two weeks for the Christmas / New Year holiday as follows. All homestay accommodation during the 2-week Christmas / New Year closure must be full-board.

• For 2016/17, the school closes on 17 December 2016 and re-opens for classes on 3 January 2017
• For 2017/18, the school closes on 16 December 2017 and re-opens for classes on 2 January 2018

9. Public Holidays

The School will be also closed for public holidays on the following dates in 2017: 2 January, 25 March, 28 March, 2 May, 30 May and 29 August. There are no reductions or discounts in tuition fees for courses that include public holidays.

10. Attendance & Punctuality to Lessons

Students are expected to attend all their lessons. It is the Student’s responsibility to inform the School immediately of any illness or other reason for absence. If average attendance is below 80%, a course certificate will not be issued. Absence due to illness will be taken into account. The Student has a responsibility to arrive on time to their lessons. Late arrivals cause disruption to the teacher and other students, and late entry to classes is at the School’s discretion. Special conditions apply for under 18s in this respect – see the Policy for Under 18s on Adult Courses on our School Policies page. Failure to comply with the School’s Attendance and Punctuality Policy may result in expulsion without refund. Our policy for cancellation of 1:1 Lessons is stated in the Attendance and Punctuality Policy. Please read this policy on our School Policies page.

11. Class Changes

The School reserves the right to rotate teachers, change rooms and lesson times, and to combine classes if necessary.

12. Changing Course

The Student can change course. All remaining fees will be transferred to the new course. A balancing charge will be made if the new course costs more. Please note: this does not apply to 1:1 Lessons, which must be booked as an additional course.

13. Health Declaration

Students / parents must report on their application form any mental or physical illness, allergy, disability or condition that may interfere with their ability to successfully finish their programme, that may impact the health or well being of any other student or staff member, that may require monitoring, treatment or emergency intervention of any kind during the student’s anticipated period of enrolment. Lewis School reserves the right to reject an applicant or terminate a student’s enrolment in the programme if the student’s continued participation represents a risk to their own health and safety and well-being or to the health and safety and well-being of other students or staff. No refund will be given in this event and all costs of repatriation will be the responsibility of the parents/guardians.

14. Misconduct

In the case of serious misconduct the Student may be required to leave immediately in which case no refund will be made. The School will be the sole arbiter of what constitutes serious misconduct. See the Discipline Policy on our School Policies page for more information.

15. Damage

The Student, whether or not adjudged guilty of serious misconduct, will be required to pay for any damage they have caused.

16. Residential Deposit

All Students in residential accommodation will be required on arrival to provide credit/debit card details to cover the cost of a £100 security deposit for lost keys or damage of any kind. Payment will be made and a refund, minus any deductions, will be made on your departure day. Damage must be paid for at the cost of repair/replacement. In the event of collective damage in a flat where no single individual claims responsibility, the damage bill will be shared equally among the occupants of the flat.

17. Accommodation

Accommodation fees are payable in advance. If the Student wishes to cancel their accommodation, they are required to give 1 week’s notice and will receive a full refund for the outstanding period booked. The School does not charge an administration fee for this. The School keeps £8 per week from the published homestay prices as a contribution towards the administrative costs. The balance is paid to the family. Shared homestay accommodation is initially charged at the single room rate. The shared room discount of £10 per week is only applied on completion of a week sharing with another student.

18. Insurance

The School strongly recommends the Student to have comprehensive medical, travel and personal insurance to cover you in case of accident or emergency. The School can arrange this. Visit www.lewis-school.co.uk/insurance for more information.

19. Under 18s

For all students under 18, we require a signed Under 18 Policy Agreement Form to be sent before the start of the course. See the Policy for Under 18s on Adult Courses on our School Policies page.

20. Liability

The School does not accept liability for accidents or illness, or loss, damage or theft of personal items. This does not negate your statutory rights.

21. Complaints

If there is a complaint regarding the standard of service provided, it must be submitted in writing to the School before the departure date. See the Complaints Procedure on our School Policies page.

22. Use of Images in Promotional Material

It is automatically assumed that photographs or video taken during lessons or activities can be used in Lewis School brochures or other printed or online promotional materials, including social media, unless the Student objects at the time the photograph is taken. Any images given to the school or its staff may be used in Lewis School promotional materials without charge to the School and without obligation to credit the owner of the image.

23. Changes to Prices & Services Offered

All prices and information as indicated in Lewis School promotional materials, including the Lewis School website, are presented in good faith. However, the School reserves the right to alter programme prices and details without prior notice.

Additional Terms & Conditions for Students Requiring a Tier 4 Visa

24.Visa Documentation

Full payment of course fees is required before the School issues a visa letter or any other documentation to support the student’s visa application.

25. Cancellation of Course

In the event of cancellation, no refunds are given except in the case where a visa application is unsuccessful. If the visa application is unsuccessful, the School will issue a full refund minus the enrolment fee, provided official documentation from the British Embassy or Consulate confirming the visa refusal has been received. All bank charges must be paid by the Student.

26. Course Holidays

The Student can take holiday from classes in a ratio of one week’s holiday for every 8 weeks studied. Thus:
• up to 8 weeks of study: no holiday permitted
• 9-15 weeks: maximum 1 week’s holiday
• 16-23 weeks: maximum 2 weeks’ holiday
• 24-31 weeks: maximum 3 weeks’ holiday
• 32-39 weeks: maximum 4 weeks’ holiday

We must receive three days’ notice in writing for holiday requests. Please note that the School is closed for two weeks for the Christmas/New Year holiday. This must form part of the Student’s holiday allowance.

27. Attendance

Students who have been issued with a Tier 4 visa must comply with UK Visas & Immigration regulations. Please note that UK Visas & Immigration treats any unauthorized absence of 10 consecutive days as a breach of its regulations, which will result in the withdrawal of the Student’s right to remain in the UK. The School is required to report this absence to the UK Visas & Immigration. Please see the Attendance and Punctuality Policy on our School Policies page.

28. CAS Students

CAS students must pay tuition fees in full before a CAS can be issued.

Conditions updated August 2016

Conditions – Junior Programmes

The conditions below are for individual student bookings. For conditions for groups, contact booking@lewis-school.co.uk. Please read the following terms and conditions carefully before booking your course.

1) Acceptance of enrolment

Acceptance of enrolment, evidenced by confirmation of your booking, will constitute a legally binding agreement, governed by English Law, for the period specified on the enrolment form.

2) Payment

The enrolment fee of £60 is payable at the time of booking by all individual students. In addition, if the Student has booked residential accommodation, a deposit of £30 per night is payable at the time of booking to confirm the place. All fees in respect of the services specified on the Application for Enrolment are due for payment in full 40 days before the starting date. If the enrolment is made less than 40 days before the starting date, then the fees are payable at the time of enrolment. Lewis School reserves the right not to provide such services in the event that all such fees have not been paid by the starting date.

For payment by bank transfer, please contact us to receive our bank details. You must pay all bank charges. Please check with your bank when you make the transfer. It is essential that the student’s name and invoice number are clearly stated on the bank transfer documentation.

Please see How to Pay

3) Visas

It is the responsibility of the student to arrange all necessary Travel documents and visas and to have a valid passport. Where applicable, Lewis School will provide necessary documentation to enable students to apply for study visas.

4) Cancellation by the Student

i. During the 14-Day ‘Cooling Off’ Period

If the Student has booked their programme via email or the internet, they are entitled to a 14-day ‘cooling off’ period. During this ‘cooling-off’ period the Student may cancel their booking for any reason within 14 days and receive a refund of all fees minus any bank charges. If the Student cancels during the ‘cooling off’ period described above, the School will refund the fees within 14 days of the date that the Student informs the School that they wish to cancel. However, if the Student has requested the School provides services during the cooling off period, the School is entitled to charge a reasonable sum for the services. For an English course, this will be based on the proportion of the Course the Student has undertaken and the overall cost of the Course. The School can deduct this sum from any refund payable.

ii. Outside the ‘Cooling Off’ Period

The Student may cancel their programme for whatever reason, but if the cancellation is outside the ‘cooling off’ period as described in 4i, they will be liable for the following proportion of the total tuition fees:
• 15+ days before the start of the course – enrolment fee only (£60)
• 7-14 days before the start of the course – 50% plus enrolment fee (£60)
• less than 7 days before the start of the course – 75% plus enrolment fee (£60)
• no refunds are given once the course has started
In the case of cancellation less than 7 days before the start date, 1 week’s accommodation will be charged (if applicable). In the case of a refund, bank charges will apply.

5) Cancellation by the School

If the level of enrolments does not reach the minimum number to operate a course viably the School reserves the right to cancel the programme. In this case the School may offer an alternative programme. The student has the right to reject the alternative and instead receive a refund.

The School reserves the right to cancel a programme without any liability no later than 28 days prior to the course start date. Therefore, the School advises the Student not to book travel until at least 28 days before their booked programme’s start date. At no point is the School liable for the Student’s travel costs, except for taxi transfers booked through the school.

6) Postponement

The Student may postpone their course start date by giving the School a minimum of 7 days’ notice. During a ‘cooling off’ period (see 3i), the Student may postpone at any time.

7) Insurance

The School strongly recommends the Student to have comprehensive medical, travel and personal insurance.

For students who book directly through the Lewis School, insurance cover through Endsleigh Insurance Services Limited is included in the package fees. Students will be covered under Endsleigh’s International Student Policy, which has been specially designed for international students studying abroad.

The International Student Policy covers:
• Emergency medical expenses
• Personal belongings
• Personal accident
• Legal expenses
• Personal liability
• Course fees

For full details of the benefits and exclusions that apply to the policy are available, please download our Insurance Information Sheet. We recommend that you read your documents carefully to ensure that you know what is covered.

If the Student has their own insurance, the School will ask for proof of the policy.

8) Health Declaration

Students / parents must report on their application form any mental or physical illness, allergy, disability or condition that may interfere with their ability to successfully finish their programme, that may impact the health or well being of any other student or staff member, that may require monitoring, treatment or emergency intervention of any kind during the student’s anticipated period of enrolment. Lewis School reserves the right to reject an applicant or terminate a student’s enrolment in the programme if the student’s continued participation represents a risk to their own health and safety and well-being or to the health and safety and well-being of other students or staff. No refund will be given in this event and all costs of repatriation will be the responsibility of the parents/guardians.

9) Programme Changes

Programmes as outlined in Lewis School publicity are given in good faith. Lewis School reserves the right to make minor change to the printed activities programme due to weather conditions, sudden unavailability of the venue or transport or other circumstances beyond our control. Lewis School also reserves the right to change courses, venues, facilities and dates of programmes where circumstances beyond our control necessitate such changes. Additionally, if the level of enrolments does not reach the minimum number to operate a course viably we reserve the right to cancel the course no later than 1 June 2017 and offer an alternative course or refund in line with the course preferences stated on the booking form.

10) Prices

Lewis School has the right to change prices due to tax increases, government action or other events beyond our control.

11) Force Majeure

No compensation is payable if any aspect of the programme has to be changed or altered in any way due to circumstances beyond our control. This covers incidents such as war, terrorism, riot, natural or man made disaster, pandemics, fire, adverse weather, technical problems, breakdowns, closure or congestion at airports or ports or industrial dispute.

12) Complaints Procedure

If there is a complaint regarding the standard of service provided, it must be submitted in writing to the Lewis School before the departure date. See the Complaints Policy on our School Policies page.

13) Damage and Misconduct

In the case of serious misconduct the student may be required to leave immediately without refund. The School will be the sole arbiter of what constitutes serious misconduct. All students, whether or not adjudged guilty of serious misconduct, will be required to pay for any damage caused. See the Discipline Policy on our School Policies page.

14) Attendance and Punctuality

Junior students are expected to attend all their lessons and activities and to arrive punctually. Failure to comply with this may result in expulsion without refund. See the Attendance & Lateness Policy on our School Policies page.

15) Residential Deposit

All residential students will be required to lodge a deposit of £35 on arrival to cover the cost of lost keys or damage of any kind. The full amount or balance will be refunded on departure.

16) Homestay Accommodation (Southampton & New Forest only)

It is our policy for junior students to share a twin room. This can be with a student of the same or different nationality according to your wishes. The School keeps £8 per week from the published homestay prices as a contribution towards the administrative costs. The balance is paid to the family.

17) Flight Information

You are required to provide flight details for the arrival and departure flights at least one week before the flight.

18) Unaccompanied Minors

If the student is under 16 and travelling by plane unaccompanied by an adult, it is your responsibility to check the airline’s regulations relating to ‘unaccompanied minors’. Different airlines have different policies and age limits for young persons. We can then ensure that we follow the correct procedures for your child’s arrival and departure. In some cases, extra costs may be incurred.

19) Airport Assistance Fee (Departures from UK Airports)

Many airline regulations require that children under 14 are checked in at the airport by an adult, who must accompany the child until one hour before departure from a UK airport. The School will arrange this service if the student is under 14 and taking a flight from the UK without an adult accompanying them. In this case, an airport assistance fee of £65 will be applied in addition to the taxi transfer fee.

20) Arrival & Departure Days

Sunday is the School’s arrival/departure day. If the Student arrives on any other days, activities and lessons missed cannot be recovered.

21) Liability

The Lewis School does not accept liability for accidents, loss or theft. You accept that due to the active nature of our programmes, there is a small inherent risk of injury. We will undertake all necessary risk assessments and provide the programmes in a safe environment. This does not negate your statutory rights.

22) Use of Images in Publicity Materials

It is automatically assumed that photos and videos taken of students during lessons or activities can be used in Lewis School brochures or other printed or online advertising materials, including social media. Any images given to the school or its staff may be used in Lewis School promotional materials without charge to the School and without obligation to credit the owner of the image.

Conditions updated October 2016

Please read the following conditions carefully before booking your course. Please also read the Student Selection Policy on our School Policies page. We reserve the right to reject an application based on this policy.

 

  1. Acceptance of Enrolment

Acceptance of enrolment, evidenced by confirmation of the Student’s booking, will constitute a legally binding agreement, governed by English Law, for the period specified on the enrolment form. Students’ statutory rights are not affected by the conditions below.

  1. Payment

The enrolment fee is required at the time of booking to confirm your place on the course. The balance of fees in respect of services specified on the Application for Enrolment is due for payment at least 7 days before the course start date. The School reserves the right not to provide such services in the event that such fees have not been paid by the due date.

The Student is responsible for all foreign and UK bank charges. Please note that bank transfers may take 5 to 6 working days to reach our account. Please allow for this. It is essential that the Student’s name and invoice number is clearly stated on the bank transfer documentation. To receive our bank details, please contact the School.

A 2% surcharge will apply to all credit card transactions. Surcharges do not apply to debit card transactions.

  1. Cancellation

 

3i. Cancellation by the Student

The Student may cancel the programme for whatever reason, but will be liable for the following proportion of the total tuition fees:

  • 15+ days before the start of the course – enrolment fee only
  • 7-14 days before the start of the course – 50% plus enrolment fee
  • less than 7 days before the start of the course – 75% plus enrolment fee
  • no refunds are given once the course has started

In the case of a refund, bank charges will apply.

3ii. Cancellation by the School

The School reserves the right to cancel the course no later than 48 hours before the start of the course. All fees will be refunded.

  1. Postponement

The Student may postpone their course start date by giving the School a minimum of 7 days’ notice. All fees will be transferred to a later start date.

  1. Tuition Fee Refunds

No refund of tuition fees will be given if the Student leaves the course early. The Student is not entitled to a refund for lessons missed due to absence or public holidays. Tuition fees may be transferred to another course (see condition 10) but not may not be transferred to any other service such as accommodation, airport transfers or exam registration fees.

  1. Personal Information

Students must show their passport or national ID card, which the School will keep a copy of. Students are also required to provide the School with full and accurate contact details and it is the Student’s responsibility to inform the School of any changes to contact details.

  1. Christmas / New Year Closure

The school will be closed for two weeks for the Christmas / New Year holiday as follows:

  • For 2016/17, the school closes on 19 December 2016 and re-opens for classes on 3 January 2017
  • For 2017/18, the school closes on 16 December 2017 and re-opens for classes on 2 January 2018
  1. Attendance & Punctuality to Lessons

Students are expected to attend all their lessons. It is the Student’s responsibility to inform the School immediately of any illness or other reason for absence. If average attendance is below 80%, a course certificate will not be issued. Absence due to illness will be taken into account. The Student has a responsibility to arrive on time to their lessons. Late arrivals cause disruption to the teacher and other students, and late entry to classes is at the School’s discretion. Failure to comply with the School’s Attendance and Punctuality Policy may result in expulsion. The Attendance and Punctuality Policy can be viewed on our School Policies page.

 

  1. Class Changes

The School reserves the right to rotate teachers, change rooms and lesson times, and to combine classes if necessary.

  1. Changing Course

The Student can change course. All remaining fees will be transfered to the new course. A balancing charge will be made if the new course costs more. Please note: this does not apply to 1:1 Lessons, which must be booked as an additional course.

  1. Health Declaration

Students / parents must report on their application form any mental or physical illness, allergy, disability or condition that may interfere with their ability to successfully finish their programme, that may impact the health or well being of any other student or staff member, that may require monitoring, treatment or emergency intervention of any kind during the student’s anticipated period of enrolment. Lewis School reserves the right to reject an applicant or terminate a student’s enrolment in the programme if the student’s continued participation represents a risk to their own health and safety and well-being or to the health and safety and well-being of other students or staff. No refund will be given in this event and all costs of repatriation will be the responsibility of the parents/guardians.

  1. Misconduct

In the case of serious misconduct, the Student may be required to leave immediately in which case no refund will be made. The School will be the sole arbiter of what constitutes serious misconduct. See the Discipline Policy on our School Policies page for more information.

  1. Damage

The Student, whether or not adjudged guilty of serious misconduct, will be required to pay for any damage they have caused.

  1. Liability

The School does not accept liability for accidents or illness, or loss, damage or theft of personal items. This does not negate your statutory rights.

  1. Use of Images in Promotional Material

It is automatically assumed that pictures taken during lessons or activities can be used in Lewis School brochures or other printed or online promotional materials, including social media websites, unless the Student objects at the time the photograph is taken. Any images given to the school or its staff may be used in Lewis School promotional materials without charge to the School and without obligation to credit the owner of the image.

  1. Changes to Prices & Services Offered

All prices and information as indicated in Lewis School promotional materials, including the Lewis School website, are presented in good faith. However, the School reserves the right to alter programme prices and details without prior notice.

Conditions updated October 2016

Please read the following conditions carefully before booking your course. Please also read the Student Selection Policy on our School Policies page. We reserve the right to reject an application based on this policy.

1. Acceptance of Enrolment
Acceptance of enrolment, evidenced by confirmation of the Student’s booking, will constitute a legally binding agreement, governed by English Law, for the period specified on the enrolment form. Students’ statutory rights are not affected by the conditions below.

2. Payment
All fees in respect of services specified on the Application for Enrolment are due for payment in full 14 days before the starting date. The School reserves the right not to provide such services in the event that such fees have not been paid by the due date. A 2% surcharge will apply to all credit card transactions. Surcharges do not apply to debit card transactions. For payment by bank transfer, please contact the School to receive our bank details. The Student is responsible for all foreign and UK bank charges. Please note that bank transfers may take 5 to 6 working days to reach our account. Please allow for this. It is essential that the Student’s name and invoice number is clearly stated on the bank transfer documentation. Please see How to Pay.

3. Cancellation by the Student
i. During the 14-Day ‘Cooling Off’ Period
If the Student has booked their programme via email or the internet (a ‘distance contract’), they are entitled to a 14-day ‘cooling off’ period. During this ‘cooling-off’ period the Student may cancel their booking for any reason within 14 days and receive a refund of all fees minus any bank charges. If the Student cancels during the ‘cooling off’ period described above, the School will refund the fees within 14 days of the date that the Student informs the School that they wish to cancel. However, if the Student has requested the School provides services during the cooling off period, the School is entitled to charge a reasonable sum for the services. For an English course, this will be based on the proportion of the Course the Student has undertaken and the overall cost of the Course. The School can deduct this sum from any refund payable.

ii. Outside the ‘Cooling Off’ Period
The Student may cancel their programme for whatever reason, but if the cancellation is outside the ‘cooling off’ period as described in 3i, or if a ‘cooling off’ period does not apply, they will be liable for the following proportion of the total tuition fees:
• 15+ days before the start of the course – enrolment fee only
• 7-14 days before the start of the course – 50% plus enrolment fee
• less than 7 days before the start of the course – 75% plus enrolment fee
• no refunds are given once the course has started
In the case of cancellation less than 7 days before the start date, 1 week’s accommodation will be charged (if applicable). In the case of a refund, bank charges will apply.

4. Cancellation by the School
If the level of enrolments does not reach the minimum number to operate a course viably the School reserves the right to cancel the programme. In this case the School may offer an alternative programme. The student has the right to reject the alternative and instead receive a refund. The School reserves the right to cancel a programme without any liability no later than 28 days prior to the course start date. Therefore, the School advises the Student not to book travel until at least 28 days before their booked programme’s start date. At no point is the School liable for the Student’s travel costs, except for taxi transfers booked through the school.

5. Postponement
The Student may postpone their start date by giving the School a minimum of 7 days’ notice. During a ‘cooling off’ period (see 3i), the Student may postpone at any time.

6. Refunds
No refund of tuition fees will be given if the Student leaves the course early. The Student is not entitled to a refund for lessons missed due to absence or public holidays. Tuition fees may be transferred to another course (see condition 12) but not may not be transferred to any other service such as accommodation, airport transfers or exam registration fees. Insurance fees are non-refundable. Unused accommodation fees are refundable.

7. Personal Information
Students must show their passport or national ID card, which the School will keep a copy of. Students are also required to provide the School with full and accurate contact details and it is the Student’s responsibility to inform the School of any changes to contact details.

8. Christmas / New Year Closure
The School will be closed for two weeks for the Christmas / New Year holiday as follows. All homestay accommodation during the 2-week Christmas / New Year closure must be full-board.
• For 2016/17, the school closes on 17 December 2016 and re-opens for classes on 3 January 2017
• For 2017/18, the school closes on 16 December 2017 and re-opens for classes on 2 January 2018

9. Public Holidays
The School will be also closed for public holidays on the following dates in 2017: 14 April, 17 April, 1 May, 29 May, 28 August. There are no reductions or discounts in tuition fees for courses that include public holidays.

10. Attendance & Punctuality to Lessons
Students are expected to attend all their lessons. It is the Student’s responsibility to inform the School immediately of any illness or other reason for absence. If average attendance is below 80%, a course certificate will not be issued. Absence due to illness will be taken into account. The Student has a responsibility to arrive on time to their lessons. Late arrivals cause disruption to the teacher and other students, and late entry to classes is at the School’s discretion. Special conditions apply for under 18s in this respect – see the Policy for Under 18s on Adult Courses on our School Policies page . Failure to comply with the School’s Attendance and Punctuality Policy may result in expulsion without refund. Our policy for cancellation of 1:1 Lessons is stated in our Attendance and Punctuality Policy. Please read the Attendance and Punctuality Policy on our School Policies page.

11. Class Changes
The School reserves the right to rotate teachers, change rooms and lesson times, and to combine classes if necessary.

12. Changing Course
The Student can change course. All remaining fees will be transferred to the new course. A balancing charge will be made if the new course costs more. Please note: this does not apply to 1:1 Lessons, which must be booked as an additional course.

13. Health Declaration
Students / parents must report on their application form any mental or physical illness, allergy, disability or condition that may interfere with their ability to successfully finish their programme, that may impact the health or wellbeing of continued participation represents a risk to their own health and safety and well-being or any other student or staff member, that may require monitoring, treatment or emergency intervention of any kind during the student’s anticipated period of enrolment. Lewis School reserves the right to reject an applicant or terminate a student’s enrolment in the programme if the student’s continued participation represents a risk to their own health and safety and well-being or to the health and safety and well-being of other students or staff. No refund will be given in this event and all costs of repatriation will be the responsibility of the parents/ guardians.

14. Misconduct
In the case of serious misconduct, the Student may be required to leave immediately in which case no refund will be made. The School will be the sole arbiter of what constitutes serious misconduct. See the Discipline Policy on our School Policies page for more information.

15. Damage
The Student, whether or not adjudged guilty of serious misconduct, will be required to pay for any damage they have caused.

16. Residential Deposit
All Students in residential accommodation will be required on arrival to provide credit/debit card details to cover the cost of a £100 security deposit for lost keys or damage of any kind. Payment will be made and a refund, minus any deductions, will be made on your departure day. Damage must be paid for at the cost of repair/replacement. In the event of collective damage in a flat where no single individual claims responsibility, the damage bill will be shared equally among the occupants of the flat.

17. Accommodation
Accommodation fees are payable in advance. If the Student wishes to cancel their accommodation, they are required to give 1 week’s notice and will receive a full refund for the outstanding period booked. The School does not charge an administration fee for this. The School keeps £8 per week from the published homestay prices as a contribution towards the administrative costs. The balance is paid to the family. Shared homestay accommodation is initially charged at the single room rate. The shared room discount of £10 per week is only applied on completion of a week sharing with another student.

18. Insurance
The School strongly recommends the Student to have comprehensive medical, travel and personal insurance to cover you in case of accident or emergency. The School can arrange this. Visit www.lewis-school.co.uk/insurance for more information.

19. Under 18s
For all students under 18, we require a signed Under 18 Policy Agreement Form to be sent before the start of the course. See the Policy for Under 18s on Adult Courses on our School Policies page.

20. Liability
The School does not accept liability for accidents or illness, or loss, damage or theft of personal items. This does not negate your statutory rights.

21. Complaints
If there is a complaint regarding the standard of service provided, it must be submitted in writing to the School before the departure date. See the Complaints Procedure on our School Policies page.

22. Use of Images in Promotional Material
It is automatically assumed that photographs or video taken during lessons or activities can be used in Lewis School brochures or other printed or online promotional materials, including social media, unless the Student objects at the time the image is taken. Any images given to the school or its staff may be used in Lewis School promotional materials without charge to the School and without obligation to credit the owner of the image.

23. Changes to Prices & Services Offered
All prices and information as indicated in Lewis School promotional materials, including the Lewis School website, are presented in good faith. However, the School reserves the right to alter programme prices and details without prior notice.

Additional Terms & Conditions for Students Requiring a Tier 4 Visa

24. Visa Documentation
Full payment of course fees is required before the School issues a visa letter or any other documentation to support the student’s visa application.

25. Cancellation of Course
In the event of cancellation, no refunds are given except in the case where a visa application is unsuccessful. If the visa application is unsuccessful, the School will issue a full refund minus the enrolment fee, provided official documentation from the British Embassy or Consulate confirming the visa refusal has been received. All bank charges must be paid by the Student.

26. Course Holidays
The Student can take holiday from classes in a ratio of one week’s holiday for every 8 weeks studied. Thus:
• up to 8 weeks of study: no holiday permitted
• 9-15 weeks: maximum 1 week’s holiday
• 16-23 weeks: maximum 2 weeks’ holiday
• 24-31 weeks: maximum 3 weeks’ holiday
• 32-39 weeks: maximum 4 weeks’ holiday

We must receive three days’ notice in writing for holiday requests. Please note that the School is closed for two weeks for the Christmas/New Year holiday. This must form part of the Student’s holiday allowance.

27. Attendance
Students who have been issued with a Tier 4 visa must comply with UK Visas & Immigration regulations. Please note that UK Visas & Immigration treats any unauthorized absence of 10 consecutive days as a breach of its regulations, which will result in the withdrawal of the Student’s right to remain in the UK. The School is required to report this absence to the UK Visas & Immigration. Please see the Attendance and Punctuality Policy on our School Policies page.

28. CAS Students
CAS students must pay tuition fees in full before a CAS can be issued.

Please read the following conditions carefully before booking your course. Please also read the Student Selection Policy on our School Policies page. We reserve the right to reject an application based on this policy.

1. Acceptance of Enrolment
Acceptance of enrolment, evidenced by confirmation of the Student’s booking, will constitute a legally binding agreement, governed by English Law, for the period specified on the enrolment form. Students’ statutory rights are not affected by the conditions below.

2. Payment
All fees in respect of services specified on the Application for Enrolment are due for payment in full 14 days before the starting date. The School reserves the right not to provide such services in the event that such fees have not been paid by the due date. A 2% surcharge will apply to all credit card transactions. Surcharges do not apply to debit card transactions. For payment by bank transfer, please contact the School to receive our bank details. The Student is responsible for all foreign and UK bank charges. Please note that bank transfers may take 5 to 6 working days to reach our account. Please allow for this. It is essential that the Student’s name and invoice number is clearly stated on the bank transfer documentation. Please see How to Pay.

3. Cancellation by the Student
i. During the 14-Day ‘Cooling Off’ Period
If the Student has booked their programme via email or the internet (a ‘distance contract’), they are entitled to a 14-day ‘cooling off’ period. During this ‘cooling-off’ period the Student  may cancel their booking for any reason within 14 days and receive a refund of all fees minus any bank charges. If the Student cancels during the ‘cooling off’ period described above, the School wll refund the fees within 14 days of the date that the Student informs the School that they wish to cancel. However, if the Student has requested the School provides services during the cooling off period, the School is entitled to charge a reasonable sum for the services. For an English course, this will be based on the proportion of the Course the Student has undertaken and the overall cost of the Course. The School can deduct this sum from any refund payable.

ii. Outside the ‘Cooling Off’ Period
The Student may cancel their programme for whatever reason, but if the cancellation is outside the ‘cooling off’ period as described in 3i, or if no ‘cooling off’ period applies, they will be liable for the following proportion of the total tuition fees:
• 15+ days before the start of the course – deposit only (£200)
• 7-14 days before the start of the course – 50% plus deposit (£200)
• less than 7 days before the start of the course – 75% plus deposit only (£200)
• no refunds are given once the course has started
In the case of cancellation less than 7 days before the start date, 1 week’s accommodation will be charged (if applicable). In the case of a refund, bank charges will apply.

4. Cancellation by the School
In the event of the course being cancelled by Lewis School of English, applicants will be offered an opportunity to transfer their payment to a future course or receive a full repayment. The School reserves the right to cancel a programme without any liability no later than 14 days prior to the course start date. Therefore, the School advises the Student not to book travel until at least 14 days before their booked programme’s start date. At no point is the School liable for the Student’s travel costs, except for taxi transfers booked through the school.

5. Postponement
The Student may postpone their course start date by giving the School a minimum of 7 days’ notice

6. Refunds
No refund of tuition fees will be given if the Student leaves the course early. The Student is not entitled to a refund for lessons missed due to absence or public holidays. Tuition fees may be transfered to another course (see condition 13) but not may not be transferred to any other service such as accommodation, airport transfers or exam registration fees. Insurance fees are non-refundable. Unused accommodation fees are refundable.

7. Entry Requirements
Acceptance onto the course is dependent on the Student demonstrating the appropriate level of English language skills. This includes, but is not limited to, the language skills demonstrated during the interview and pre-interview task. If the interview is carried out via remote contact, the Student must send the work electronically to the School for assessment. The School reserves the right to refuse admission to the course if, on arrival, it is found that the Student’s written language skills are sub-standard or do not match the written sample sent to the School. In addition, a Student accepted onto the course following remote interview procedures may be refused a place if they are not, on arrival, considered to meet the entry requirements set by Trinity College London and the School (TCL Validation Guidelines, June 2013, pp14).

8. Personal Information
Students must show their passport or national ID card, which the School will keep a copy of. Students are also required to provide the School with full and accurate contact details and it is the Student’s responsibility to inform the School of any changes to contact details.

9. Christmas / New Year Closure
The School will be closed for two weeks for the Christmas / New Year holiday as follows. All homestay accommodation during the 2-week Christmas / New Year closure must be full-board.
• For 2016/17, the school closes on 17 December 2016 and re-opens for classes on 3 January 2017
• For 2017/18, the school closes on 16 December 2017 and re-opens for classes on 2 January 2018

10. Public Holidays
The School will be also closed for public holidays on the following dates in 2017: 14 April, 17 April, 1 May, 29 May, 28 August. There are no reductions or discounts in tuition fees for courses that include public holidays.

11. Attendance & Punctuality to Lessons
Students are expected to attend all their lessons. It is the Student’s responsibility to inform the School immediately of any illness or other reason for absence. Absence due to illness will be taken into account. The Student has a responsibility to arrive on time to their lessons. Late arrivals cause disruption to the teacher and other students, and late entry to classes is at the School’s discretion.

12. Class Changes
The School reserves the right to rotate teachers, change rooms and lesson times, and to combine classes if necessary.

13. Changing Course
The Student can change course. All remaining fees will be transferred to the new course. A balancing charge will be made if the new course costs more. Please note: this does not apply to 1:1 Lessons, which must be booked as an additional course.

14. Health Declaration
Students / parents must report on their application form any mental or physical illness, allergy, disability or condition that may interfere with their ability to successfully finish their programme, that may impact the health or well being of continued participation represents a risk to their own health and safety and well-being or any other student or staff member, that may require monitoring, treatment or emergency intervention of any kind during the student’s anticipated period of enrolment. Lewis School reserves the right to reject an applicant or terminate a student’s enrolment in the programme if the student’s continued participation represents a risk to their own health and safety and well-being or to the health and safety and well-being of other students or staff. No refund will be given in this event and all costs of repatriation will be the responsibility of the parents/ guardians.

15. Misconduct
In the case of serious misconduct the Student may be required to leave immediately in which case no refund will be made. The School will be the sole arbiter of what constitutes serious misconduct. See the Discipline Policy on our School Policies page for more information.

16. Damage
The Student, whether or not adjudged guilty of serious misconduct, will be required to pay for any damage they have caused.

17. Residential Deposit
All Students in residential accommodation will be required to provide their credit/debit card details on arrival to cover the cost of a £35 security deposit for lost keys or damage of any kind. No payment is taken without prior notice. Damage must be paid for at the cost of repair/replacement. In the event of collective damage in a flat where no single individual claims responsibility, the damage bill will be shared equally among the occupants of the flat.

18. Accommodation
Accommodation fees are payable in advance. If the Student wishes to cancel their accommodation, they are required to give 1 week’s notice and will receive a full refund for the outstanding period booked. The School does not charge an administration fee for this. The School keeps £8 per week from the published homestay prices as a contribution towards the administrative costs. The balance is paid to the family. Shared homestay accommodation is initially charged at the single room rate. The shared room discount of £10 per week is only applied on completion of a week sharing with another student.

19. Insurance
The School advises the Student to take out a comprehensive medical, travel and personal insurance. The School can arrange this for you. Visit www.lewis-school.co.uk/insurance for more information.

20. Liability
The School does not accept liability for accidents or illness, or loss, damage or theft of personal items. This does not negate your statutory rights.

21. Complaints
If there is a complaint regarding the standard of service provided, it must be submitted in writing to the School before the departure date. See the Complaints Procedure on our School Policies page.

22. Use of Images in Promotional Material
It is automatically assumed that photographs or video taken during lessons or activities can be used in Lewis School brochures or other printed or online promotional materials, including social media, unless the Student objects at the time the image is taken. Any images given to the school or its staff may be used in Lewis School promotional materials without charge to the School and without obligation to credit the owner of the image.

23. Changes to Prices & Services Offered
All prices and information as indicated in Lewis School promotional materials, including the Lewis School website, are presented in good faith. However, the School reserves the right to alter programme prices and details without prior notice.

Additional Terms & Conditions for Students Requiring a Tier 4 Visa

24. Visa Documentation
Full payment of course fees is required before the School issues a visa letter or any other documentation to support the student’s visa application.

25. Cancellation of Course
In the event of cancellation, no refunds are given except in the case where a visa application is unsuccessful. If the visa application is unsuccessful, the School will issue a full refund minus the deposit (£200), provided official documentation from the British Embassy or Consulate confirming the visa refusal has been received. All bank charges must be paid by the Student.

26. Course Holidays
The Student can take holiday from classes in a ratio of one week’s holiday for every 8 weeks studied. Thus:
• up to 8 weeks of study: no holiday permitted
• 9-15 weeks: maximum 1 week’s holiday
• 16-23 weeks: maximum 2 weeks’ holiday
• 24-31 weeks: maximum 3 weeks’ holiday
• 32-39 weeks: maximum 4 weeks’ holiday

We must receive three days’ notice in writing for holiday requests. Please note that the School is closed for two weeks for the Christmas/New Year holiday. This must form part of the Student’s holiday allowance.

27. Attendance
Students who have been issued with a Tier 4 visa must comply with UK Visas & Immigration regulations. Please note that UK Visas & Immigration treats any unauthorized absence of 10 consecutive days as a breach of its regulations, which will result in the withdrawal of the Student’s right to remain in the UK. The School is required to report this absence to the UK Visas & Immigration. Please see the Attendance and Punctuality Policy on our School Policies page.

28. CAS Students
CAS students must pay tuition fees in full before a CAS can be issued.

Conditions – Online Courses

Please read the following conditions carefully before booking your course.

1. Acceptance of Enrolment

Acceptance of enrolment, evidenced by confirmation of the Student’s booking, will constitute a legally binding agreement, governed by English Law, for the period specified on the enrolment form. Students’ statutory rights are not affected by the conditions below.

2. Quality of Teaching

Lewis School will maintain quality and standards as required by a British Council & ISI accredited school.

3. Payment

All fees in respect of services specified on the Application Form are due for payment in full 7 days before the starting date. By paying the fees the student agrees to study for the number of hours purchased. The School reserves the right not to provide such services in the event that such fees have not been paid by the due date. The Student is responsible for all foreign and UK bank charges. Please note that bank transfers may take 5 to 6 working days to reach our account. Please allow for this. It is essential that the Student’s name and invoice number is clearly stated on the bank transfer documentation.

Please contact us to receive our bank details.

A 2% surcharge will apply to all credit card transactions. Surcharges do not apply to debit card transactions.

4. Cancellation

Cancellation by the Student:
A class may be rescheduled or cancelled by writing an e-mail to helen@lewis-school.co.uk at least 24 hours before the scheduled lesson is due to take place. If a class is cancelled with less than 24 hours notice, no refund for that lesson will be given. If a student fails to attend the class without notification, the class will be charged for.

Cancellation by the Teacher:
In the event that the teacher is unable to give the class, you will be notified as quickly as possible by email and the lesson will be postponed and re-scheduled at an appropriate and agreed future time. You will not be charged for this class.

5. Postponement

The Student may postpone their class(es) by giving the School a minimum of 24 hours notice (or on Friday for Monday classes). All fees will be transferred to a later starting date.

6. Refunds

Refunds of total or partial course fees will be given if the Student emails notice of cancellation to helen@lewis-school.co.uk at least 14 days prior to the scheduled starting date. No refunds are given for cancellations of less than 14 days. Unused course fees may be transferred to another student if the appropriate cancellation notice has been received. Refunds will be made to the payment card or account that was used to make the original payment. Such refund credit will be made in currency of purchase (UK £s). Credits may take 30-45 days to appear on the account or card. Please note that the enrolment fee is non-refundable.

7. General Scheduling of your Class

Our teaching days are Monday to Friday unless there is a public holiday or the school is closed for the Christmas / New Year holiday. See below for holiday dates. We will always aim to make teachers available for classes at times that are convenient to the student. The student should make every effort to ensure that the chosen schedule is realistic and one that can be adhered to. The School reserves the right to rotate teachers and change lesson times. The School is the ultimate arbiter of the schedule to allow us to plan and organise our teacher timetable

8. Class Attendance

The Teacher will allow 10 minutes waiting time from the start time of the class. If after 10 minutes the Student does not connect to Skype and start the class then the lesson is deemed to have taken place and no refund will be given for non attendance. If a Student starts a class late, the class will still finish at the original scheduled time

9. Student Selection

Lewis School may refuse to accept a student if we feel we cannot meet the needs of that student for any reason. The student will be informed that we are unable to offer them classes or are unable to continue to offer them classes. We are not required to give any reasons. Any unused fees will be refunded.

10. Failed Internet Connection

If the Student’s technology fails to the point that the class can no longer take place, the Teacher will wait for 10 minutes for a reconnection before cancelling and rescheduling the lesson. If internet connection continues to be a problem, this will be discussed with the Student and the course may be cancelled if the technical issues cannot be resolved. If the Teacher’s technology fails, the lesson will not be charged for but rescheduled for a future date.

11. Personal Information

Students are also required to provide the School with full and accurate contact details and it is the Student’s responsibility to inform the School of any changes to contact details.

12. Christmas / New Year Closure

The school will be closed for two weeks for the Christmas / New Year holiday as follows:
• For 2016/17, the school closes on 17 December 2016 and re-opens for classes on 3 January 2017
• For 2017/18, the school closes on 16 December 2017 and re-opens for classes on 2 January 2018

13. Public Holidays

The School will be also closed for public holidays on the following dates in 2017: 2 January, 25 March, 28 March, 2 May, 30 May and 29 August.

14. Documents

An electronic certificate of Course Completion and report will be issued at the end of the course. Invoices and receipts will also be emailed on request.

15. Health Declaration

Students / parents must report on their application form any mental or physical illness, allergy, disability or condition that may interfere with their ability to successfully finish their course, that may impact the health or well being the teacher, that may require monitoring, treatment or emergency intervention of any kind during the student’s anticipated period of enrolment. Lewis School reserves the right to reject an applicant or terminate a student’s enrolment in the programme if the student’s continued participation represents a risk to their own health and safety and well-being or to the health and safety and well-being of the teacher.

16. Complaints

If there is a complaint regarding the standard of service provided, it must be submitted by email to helen@lewis-school.co.uk or study@lewis-school.co.uk.

17. Changes to Prices & Services Offered

All prices and information as indicated in Lewis School promotional materials, including the Lewis School website, are presented in good faith. However, the School reserves the right to alter programme prices and details without prior notice.

18. Minimum Requirements of Technology

The Student is responsible for ensuring they have a working high speed internet connection, headphone/speakers and microphone at the time of their lesson. If the audio or video quality is poor due to slow internet, the Teacher may ask the Student to switch off the webcam to improve the audio quality. The Student is required to install Skype on their computer, create a Skype ID and add our Teacher to their contact list.

Fees

Adult Courses
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Junior Programmes
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Teacher Training Courses
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